Psychiatric Assistance Dogs · Australia-wide

When words aren't enough,
a dog can be.

Care Dogs Australia places specially trained psychiatric assistance dogs with veterans, first responders and survivors of trauma — helping people reclaim independence, safety and connection, one steady companion at a time.

Registered charity since 2017 · 200+ dogs placed across Australia
About Us

A different kind of help, on four steady legs.

Care Dogs Australia was founded in 2017 by a small group of veterans, clinicians and dog trainers who had seen first-hand what a trained dog can do for a person carrying trauma. What began as a handful of placements in regional New South Wales has grown into a national charity — but our belief hasn't changed: recovery is rarely something you do alone.

Unlike programs that only certify a dog you already own, Care Dogs maintains its own pool of professionally trained assistance dogs that can be lent and placed with people who need them most. For someone in crisis — who may not have the means, the time, or the stability to raise and train a dog themselves — that difference is everything.

We work alongside treating psychologists, psychiatrists and GPs, not instead of them. A Care Dog doesn't replace therapy or medication. It does something quieter and just as vital: it interrupts the panic, breaks the isolation, and gives a person a reason to get up, get out, and keep going.

"Every dog we place is a promise kept to someone who'd stopped believing things could get better." — Margaret Ellison, Founder & CEO

A person embracing their golden retriever assistance dog warmly outdoors
Accredited & Public-Access Trained Every Care Dog meets Public Access Test standards before placement.
How It Works

From first contact to lifelong companion

Our placement pathway is built to be supportive at every step — no one navigates it alone.

01

Apply & Assessment

You submit an application with a supporting letter from your treating health practitioner. Our intake team meets with you to understand your situation, your daily challenges, and how an assistance dog could help.

02

Matching & Training

We match you with a dog from our trained pool based on temperament, lifestyle and your specific needs. You then train together with our handlers until you and your dog are a confident, certified team.

03

Placement & Support

Your Care Dog comes home. But we don't disappear — ongoing check-ins, refresher sessions, veterinary support guidance and a peer community stay with you for the life of the partnership.

Close-up of a calm golden therapy dog resting attentively
Who We Help

For those who carry the weight of service and survival

Our focus is trauma — and the people most often left to face it alone.

Two golden retrievers outdoors in soft natural light

Veterans & Defence Personnel

Service can leave wounds that don't show. Care Dogs supports current and former ADF members living with PTSD, anxiety, hypervigilance and the long shadow of deployment — helping restore the calm and independence service can take away.

A dog looking up attentively at its handler

First Responders

Paramedics, police, firefighters and emergency dispatchers carry the trauma of everyone else's worst day. Our dogs are trained to recognise distress, ground their handler, and offer a steady presence through the hard nights.

A relaxed dog outdoors enjoying the open air

Trauma Survivors

PTSD doesn't only follow service. We also support survivors of assault, accident, and prolonged trauma in the wider community — anyone for whom a trained companion could be the difference between coping and recovering.

Public Access

Where can a Care Dog go?

An accredited Care Dogs Australia psychiatric assistance dog is far more than a pet. Under Australian law, an assistance animal that has passed a recognised public access standard is entitled to accompany its handler into public places — including the many venues where ordinary pets are not allowed. In practice, that means your Care Dog can go with you almost everywhere you need to be.

  • Restaurants, cafes, hotels & accommodationIncluding dining areas, bars, and overnight stays.
  • Workplaces & officesReasonable adjustments to keep your dog at your side at work.
  • Public transportBuses, trains, trams, ferries and aircraft across Australia.
  • Shopping centres & retailSupermarkets, malls, and individual stores.
  • Healthcare facilitiesHospitals, clinics and medical practices (outside sterile zones).
An accredited assistance dog out and about in a public setting
Know the Law

Your legal rights

Being refused entry because of your assistance dog is not just unfair — in most cases, it is unlawful. Australian law protects the right of people with disability to be accompanied by an accredited assistance animal, and Care Dogs Australia handlers carry documentation to confirm that accreditation.

The Disability Discrimination Act 1992 (Cth)

The national framework is the Disability Discrimination Act 1992 (the DDA). Under section 9 of the DDA, it is unlawful to discriminate against a person with disability because they are accompanied by a trained assistance animal. That protection extends to access to premises, the provision of goods and services, transport, accommodation and employment. A business cannot lawfully turn you away simply because you have a dog with you.

State and territory legislation

Each state and territory has its own complementary laws — such as anti-discrimination and companion-animal or guide/hearing/assistance-dog Acts — that sit alongside the DDA. These can set out how assistance animals are recognised locally and may provide additional protections. Wherever you live in Australia, the combined effect is the same: an accredited handler is entitled to access with their assistance animal.

If your access is denied

Stay calm and polite. Most refusals come from misunderstanding rather than ill will. Politely inform the person that your dog is an accredited psychiatric assistance dog and that you are entitled to access under the Disability Discrimination Act. Offer to show your Care Dogs Australia identification and public-access documentation. If access is still refused, make a note of the time, place and people involved — and you can lodge a complaint with the Australian Human Rights Commission, which handles discrimination complaints under the DDA at no cost.

200+
Care Dogs placed
8
Years serving Australians
94%
Report reduced PTSD symptoms
100%
Of placements at no cost to recipients
In Their Words

The difference a dog makes

Real recovery, told by the people living it.

I didn't leave the house for months after I got out. Koda gets me out the door every morning whether I like it or not. When the nightmares hit, he's already there before I'm awake. He gave me back a life I'd written off.

Dave's assistance dog Koda
Dave T. Army veteran · Townsville, QLD

Fifteen years on the ambulances catches up with you. Willow knows when I'm spiralling before I do — she nudges in, leans against my legs, and the panic just... settles. I honestly don't know where I'd be without her.

Sarah's assistance dog Willow
Sarah M. Retired paramedic · Newcastle, NSW

The team never made me feel like a charity case. They matched me with Banjo and trained us together until we trusted each other. He's not just a dog — he's the reason my kids have their dad back.

Robert's assistance dog Banjo
Robert P. Former firefighter · Ballarat, VIC
Apply for a Care Dog

Taking the first step is the hardest part.

A trained assistance dog looking up trustingly at its handler

If you're living with PTSD or trauma and think a psychiatric assistance dog could help, we'd like to hear from you. Applications are confidential, and there's no cost to recipients — our placements are funded entirely by donations and grants.

  • You're 18 or overand living in Australia.
  • A diagnosed conditionsuch as PTSD, supported by a treating health practitioner.
  • A stable home environmentsuitable for caring for a dog.
  • Willingness to trainand work as a team with your dog and our handlers.

Start your application

Fill in the form below and our intake team will be in touch within 5 business days.

🔒 Your information is confidential and handled with care.