Care Dogs Australia places specially trained psychiatric assistance dogs with veterans, first responders and survivors of trauma — helping people reclaim independence, safety and connection, one steady companion at a time.
Care Dogs Australia was founded in 2017 by a small group of veterans, clinicians and dog trainers who had seen first-hand what a trained dog can do for a person carrying trauma. What began as a handful of placements in regional New South Wales has grown into a national charity — but our belief hasn't changed: recovery is rarely something you do alone.
Unlike programs that only certify a dog you already own, Care Dogs maintains its own pool of professionally trained assistance dogs that can be lent and placed with people who need them most. For someone in crisis — who may not have the means, the time, or the stability to raise and train a dog themselves — that difference is everything.
We work alongside treating psychologists, psychiatrists and GPs, not instead of them. A Care Dog doesn't replace therapy or medication. It does something quieter and just as vital: it interrupts the panic, breaks the isolation, and gives a person a reason to get up, get out, and keep going.
"Every dog we place is a promise kept to someone who'd stopped believing things could get better." — Margaret Ellison, Founder & CEO
Our placement pathway is built to be supportive at every step — no one navigates it alone.
You submit an application with a supporting letter from your treating health practitioner. Our intake team meets with you to understand your situation, your daily challenges, and how an assistance dog could help.
We match you with a dog from our trained pool based on temperament, lifestyle and your specific needs. You then train together with our handlers until you and your dog are a confident, certified team.
Your Care Dog comes home. But we don't disappear — ongoing check-ins, refresher sessions, veterinary support guidance and a peer community stay with you for the life of the partnership.
Our focus is trauma — and the people most often left to face it alone.
Service can leave wounds that don't show. Care Dogs supports current and former ADF members living with PTSD, anxiety, hypervigilance and the long shadow of deployment — helping restore the calm and independence service can take away.
Paramedics, police, firefighters and emergency dispatchers carry the trauma of everyone else's worst day. Our dogs are trained to recognise distress, ground their handler, and offer a steady presence through the hard nights.
PTSD doesn't only follow service. We also support survivors of assault, accident, and prolonged trauma in the wider community — anyone for whom a trained companion could be the difference between coping and recovering.
An accredited Care Dogs Australia psychiatric assistance dog is far more than a pet. Under Australian law, an assistance animal that has passed a recognised public access standard is entitled to accompany its handler into public places — including the many venues where ordinary pets are not allowed. In practice, that means your Care Dog can go with you almost everywhere you need to be.
Being refused entry because of your assistance dog is not just unfair — in most cases, it is unlawful. Australian law protects the right of people with disability to be accompanied by an accredited assistance animal, and Care Dogs Australia handlers carry documentation to confirm that accreditation.
The national framework is the Disability Discrimination Act 1992 (the DDA). Under section 9 of the DDA, it is unlawful to discriminate against a person with disability because they are accompanied by a trained assistance animal. That protection extends to access to premises, the provision of goods and services, transport, accommodation and employment. A business cannot lawfully turn you away simply because you have a dog with you.
Each state and territory has its own complementary laws — such as anti-discrimination and companion-animal or guide/hearing/assistance-dog Acts — that sit alongside the DDA. These can set out how assistance animals are recognised locally and may provide additional protections. Wherever you live in Australia, the combined effect is the same: an accredited handler is entitled to access with their assistance animal.
Stay calm and polite. Most refusals come from misunderstanding rather than ill will. Politely inform the person that your dog is an accredited psychiatric assistance dog and that you are entitled to access under the Disability Discrimination Act. Offer to show your Care Dogs Australia identification and public-access documentation. If access is still refused, make a note of the time, place and people involved — and you can lodge a complaint with the Australian Human Rights Commission, which handles discrimination complaints under the DDA at no cost.
Real recovery, told by the people living it.
I didn't leave the house for months after I got out. Koda gets me out the door every morning whether I like it or not. When the nightmares hit, he's already there before I'm awake. He gave me back a life I'd written off.
Fifteen years on the ambulances catches up with you. Willow knows when I'm spiralling before I do — she nudges in, leans against my legs, and the panic just... settles. I honestly don't know where I'd be without her.
The team never made me feel like a charity case. They matched me with Banjo and trained us together until we trusted each other. He's not just a dog — he's the reason my kids have their dad back.
If you're living with PTSD or trauma and think a psychiatric assistance dog could help, we'd like to hear from you. Applications are confidential, and there's no cost to recipients — our placements are funded entirely by donations and grants.
Fill in the form below and our intake team will be in touch within 5 business days.
It costs around $28,000 to source, train and place a single Care Dog — and every placement is provided free to the person who needs it. Your donation funds training, veterinary care, and the lifelong support that follows.
Care Dogs Australia is a registered charity. Donations of $2 or more are tax-deductible.